A note on location: Still here and Still Caring
While we lease our current facility space from the University of Missouri, we are proudly owned and operated by CARES LLC and have been for the past few years. We understand MU has recently announced changes to their Wentzville location—but please rest assured that our services remain fully operational and available, and we continue to welcome clients without interruption. Any updates on our location or services will come directly from us.
Roadwork and Construction
We want to inform you that there are multiple significant roadwork and construction projects occurring near our clinic, which may cause traffic congestion and delays when arriving for your pet’s appointment. Please allow extra travel time to ensure you arrive on schedule.
As a reminder, we kindly ask that you review our appointment policies:
Late Arrivals: If you arrive more than 15 minutes late to your scheduled appointment, you will be asked to reschedule so we can stay on time for all of our patients.
Deposits for Appointments: For appointments requiring a deposit, we require at least two (2) business days’ notice for any cancellation or rescheduling in order to transfer or refund your deposit. If less than two business days’ notice is given, the deposit will be forfeited.
We appreciate your understanding and cooperation during this time and encourage you to plan accordingly. Please don’t hesitate to contact us if you have any questions.